KPI TECH
AI platform for dealer groups
Data. Decisions.
Tasks. Results.
Dealer data sits in systems that do not talk to each other. We join it into one graph. Tools and agents work on that graph: they call, they write, they watch deadlines and they close tasks.
The platform is built on one knowledge graph
A report tells you what happened. The graph tells you what to do now and who does it. That is why the data and the work sit in one place here, and nobody exports anything to a spreadsheet.
SOURCES
The knowledge graph links vehicles, people, call history and open tasks.
EXECUTION
Account, vehicles, people, events and call history in a single record. No export to a spreadsheet and no asking a colleague what was agreed in June.
Every piece of work has an owner, a date and a next step. You can see what is overdue without ordering a summary.
Sufler works straight from the graph: it reads the data, does the task and stores the outcome where you expect to find it.
Every tool works on the same graph
Supports sales people, service advisors and the call centre. It knows the customer, the vehicle and the history. It discreetly prompts what to say and what not to promise.
Call Analyzer
Listens to recordings and pulls out why deals were lost and which topics keep coming back.
Prospector
Points to who has a reason to come back: a service, a warranty, the end of a contract, a car to replace.
Receptionist
Answers the phone, qualifies, books the slot and writes it into the calendar.
CRM Controller
Makes sure every lead has a date and a next step.
Personalizer
Writes emails and texts to one specific customer and prepares the call script.
Lead Validator
Checks a web form lead before it reaches a sales person: the number, the car, the intent.
Quality Loop
Raises the quality of customer care and guards the dealer’s reputation. It catches dissatisfaction and complaints and sees them fixed.
Sufler Connect
A secure, private messenger where AI agents work alongside the staff. Designed for NIS2 requirements.
Talk to Sufler. Type, or simply speak.
You type from your phone between meetings, or you call and speak. In both modes Sufler gives the same answer, because it has one source.
The same Sufler in two roles
The owner wants to know how many cars are waiting for handover across three dealerships. The sales person wants to know what they promised a customer last week. Both get the answer before they finish typing.
Asks in numbers, gets records
How many orders are waiting for handover, where financing is stuck, which branch fails to close service after an inspection. The answer comes from the graph, with links to the actual records.
Knows your customers and remembers what you promised them.
The Sufler of a sales person or a service advisor sees only that person’s customers, prepares tomorrow’s conversations and flags what is overdue.
The phone stops being an obstacle
Receptionist
Answers on the first ring, at any hour. It qualifies, books the service slot and hands the call to a person when a decision is needed.
Prospector and Receptionist
Prospector picks who has a reason to come back, Receptionist makes the call. The recording and the note land on the customer record.
A person makes the decision.
The agent hands the call to a sales person or an advisor the moment a price has to move or terms have to change. The context travels with the call.
The workshop calls first, before the customer remembers the service is due.
See the KPI Tech platform on your own data
An hour of conversation, one dealership, one pipeline. You leave with a list of places where the data already sits, and with one module to roll out first.